CLAIMS EXPERIENCE

Without customers speaking up about the challenges they face during the claims process, it becomes harder for locally owned repair facilities across South Carolina to continue serving their communities. When insurers influence or discourage a customer’s choice of repair shop, it affects more than just one repair — it shapes the future of independent businesses that rely on fair, honest access to the customers who trust them. Your willingness to share your experience helps ensure that every vehicle owner can make their own repair decisions without pressure, and it strengthens the ability of local shops to keep providing the high‑quality service our communities depend on.